Minneapolis Health Department — Minneapolis, MN



IMPROVING DIABETES CARE FOR UNDERSERVED COMMUNITIES IN MINNEAPOLIS, MN

The Minneapolis Health Department aims to enhance the delivery of diabetes care and increase patient engagement among low-income African Americans, Native Americans and Latinos with diabetes who are at high risk for diabetes-related complications.

The program offers home visits and utilizes digital technology to better coordinate care for vulnerable populations. The Health Department also integrates CHWs into care teams to educate people with diabetes about self-management of the disease and link them to community resources for healthy food, physical activity, and self-management support.

STRENGTHEN PRIMARY CARE & BUILD SUSTAINABLE PARTNERSHIPS
OUR INTERVENTION APPROACH



Increase the percentage of patients receiving key components of optimal diabetes care in up to five FQHCs

  • Implement clinic-specific initiatives to improve diabetes care within clinics through team-based care, improved patient engagement, care coordination, and use of data and health information technology (HIT) for population health management.

Integrate community health workers into clinical care teams to support culturally appropriate patient education, system navigation and care coordination

  • Community health workers work with patients to develop patient-driven goals, provide support, assist patients with socio-determinants of health such as employment, education, housing and insurance, and connect patients to resources

Implement population-level strategies to improve and increase access to healthy food, physical activity and smoke-free living in communities near participating FQHCs

  • Expand the Community-Driven Solutions model to include residents in creating vibrant and healthy communities through community-defined projects

Develop clinic-specific and collaborative initiatives to improve clinic-community organization partnerships to help patients address social determinants of health

  • Facilitate referral “pipelines” between FQHCs and existing community-based programs and services that support patients with diabetes, including physical activity and diabetes education and support
  • Implement food insecurity screening tool in clinics and connect patients to federal nutrition programs, referrals to immediate emergency food resources, and other local efforts to combat hunger

Systematically integrate diabetes care coordination and community health worker services into FQHCs in ways that are financially sustainable through payer reimbursement

  • Address financial sustainability of effective care delivery models, community health worker services and clinic-community partnership activities by improving billing practices and collaborating on policy changes to improve reimbursement.


Lara Pratt, MPH

Manager, Minneapolis Healthy Living Initiative
Minneapolis Health Department

Lara Pratt is passionate about leveraging people, organizations, opportunities and funding to address community health. For the last decade, she has led the Minneapolis Health Department’s Healthy Living Initiative – a comprehensive, multi-million dollar endeavor to increase healthy eating, opportunities for physical activity and smoke-free living. The 10-person team’s most recent accomplishments include the nation’s first staple foods ordinance, successful integration of community health workers in public housing buildings, and passage of Minneapolis ordinances that increased the price of cigar products and greatly reduced the availability of menthol and other flavored tobacco products. Ms. Pratt has worked with City of Minneapolis for 12 years. Her 24-year public health career also includes injury prevention and consulting. She holds a masters degree in public health from the University of North Carolina – Chapel Hill and a bachelors degree from Carleton College.

Contact Lara Pratt